Please contact me to confirm availability before making a booking. Once scheduled and payment is received, your consultation is confirmed.
If you need to cancel with more than 24 hours' notice, I'm happy to refund you — however, the bank/payment processing fee I incur on your transaction (approx. 9%) is non-refundable and will be deducted from your refund. This fee is charged by my payment provider and isn't something I can recover.
Currently Lactation Consultations are available on Tuesday mornings, and Friday afternoons.
Mileage is included for in person consultations between Johnsonville and Tawa. For other locations mileage costs will apply.
Cancellations with less than 24 hours' notice may not be eligible for a refund, as this doesn't allow enough time to reschedule the appointment.
If I'm unable to provide your consultation for any reason, you'll receive a full refund.
“1 space” refers to the pregnant person and their birthing partner or chosen support person.
There is no discount if the pregnant person does not bring their birthing partner.
Currency. All prices are in New Zealand dollars.
Refunds:
90% refund available if you cancel more than 30 days before class starts, or for a significant loss. The 10% is for administration and bank fees.
50% refund available if you cancel 7-29 days before class starts.
No refunds available for less than 7 days notice, or failing to attend.
Refunds will be issued at our discretion.
Privacy.
All information regarding yourself, your family, your pregnancy and birth are kept confidential. Any information is kept until the catch up after baby is born. Should you wish your information to be erased earlier, please email me directly.
Any information shared in class is expected to be kept confidential. Class should be a safe sharing space, and any information that is chosen to be shared is for the class only.
Unique family make-up and unique pregnancies. Rachel and Dana strive to create an open-minded, positive and non-bias class atmosphere. Family looks different to everyone, especially for those in LGBTQ+ relationships. You are welcome in Rachel’s class, no matter which of the partnership is pregnant, and how your relationship may look to others. If you are made to feel uncomfortable in class, please contact Rachel or Dana directly so she is able to manage any situation that may arise.
Any person who exhibits behaviour during class, in person or online, that is not in keeping with this mindset may be asked to leave class without refund.